Shipping policy

Shipping Policy

Thank you for visiting and shopping at Stratton Essential Supply. The following is our Shipping Policy.

Shipment Processing Time

All orders are processed and shipped within 7 business days. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

We are taking measures to ensure the safety of our distribution center associates, and as a result, shipping may be delayed.  As always, your patience is appreciated. 

Shipping Charges 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. Boxes or APO/FPO Addresses and select International Addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. We also can accommodate most addresses outside the U.S.

Customs, Duties and Taxes

Stratton Essential Supply is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost, Stolen or Damaged Packages

Stratton Essential Supply is not liable for lost or stolen packages confirmed to be delivered to the address entered for an order or for packages damaged in transit. Upon inquiry, we will confirm the delivery to the address provided, including delivery, tracking, and shipping carrier information for the customer to investigate and contact the shipping carrier to file a claim.

Thanks for contacting us. We'll get back to you as soon as possible.